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Complaints

We strive to give our customers the very best in terms of both product and service. We do however realise that things can go wrong and that there may be things that you are unhappy about.

If you have a concern about any aspect of the services that we provide, please let us know and we will endeavour to put things right.

We undertake to acknowledge all complaints within 24 hours and to work with you to resolve your concern within 28 days.

You can raise a concern in any of the following ways-

By e-mail to [email protected]

By letter to

Benefitsnow Ltd

Unit 4

17d Riverway

Newport

Isle of Wight

PO30 5UX.